The BCFC aims to provide you with the best service possible. If a problem arises, we have an internal procedure to investigate and resolve complaints quickly and fairly. In such circumstances please write to:
The BCFC Unit 1 – Verney House
1B Hollywood Road
Alternatively, email firstname.lastname@example.org or telephone 0207 4956215.
You may be entitled to refer a complaint against us to the Financial Ombudsman Service if you are not satisfied with our response. Details of theFinancial Ombudsman Service can be found on its website.